Contact Handshake AI
We're here to help. Reach out for account verification, training access, or any questions you may have.
For all inquiries and support:
Support For
- ✓Account verification questions
- ✓Training access assistance
- ✓Task platform guidance
- ✓General inquiries
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Response Time
We typically respond to all inquiries within 24 hours. For urgent matters regarding account verification, please mention it in your subject line.
Before You Reach Out
Many common questions are answered below. If you still need help after reading these, send us a message using the form above and our team will be happy to assist.
How do I check my verification status?
Log in to your dashboard to see the current status of your account. You will also receive an email notification once your account has been reviewed and activated.
I did not receive my confirmation email.
Please check your spam or promotions folder first. If it still has not arrived, contact us with the email address you registered with and we will help resolve it quickly.
What payment methods are accepted?
Payments are processed securely through Paystack, which supports cards, mobile money, and bank transfers. Your details are never stored on our servers.
Where can I learn more about the work?
Visit our Guide for a complete introduction to data annotation, including task types, quality standards, and practical tips for getting started.